FROM: U.S. STATE DEPARTMENT
Transgender Day of Remembrance
Remarks
John Kerry
Secretary of State
Washington, DC
November 20, 2013
The State Department joins people around the world in marking Transgender Day of Remembrance, honoring the memory of lives lost to violence provoked by fear and hatred of transgender and gender non-conforming people.
We have made tremendous progress in advancing the rights of LGBT persons. But when people continue to be harassed, arrested and even killed simply because of who they are and who they love, we know that we still have hard work before us.
The sad truth is that in too many places, including the United States, transgender persons continue to face violence and discrimination on a daily basis.
In too many cases, crimes against LGBT persons, including murder, are not thoroughly investigated or prosecuted. Transgender persons are frequently denied medical care and public services. They still suffer discrimination in employment, education, and housing.
Each of these episodes threatens our common humanity. Together, we pay a price when rights are trampled. And, together, we win when rights are protected.
That is why we are engaging diplomatically to address the specific challenges faced by transgender persons. And that’s why we will continue to urge other governments to protect all of their citizens regardless of their gender identity. Through the Global Equality Fund, we are increasing support to civil society organizations to combat bias-motivated violence targeting transgender persons.
The rights of gay, lesbian, bisexual, and transgender persons are not special or separate or different. They are basic human rights. And human rights are universal, not negotiable.
On Transgender Day of Remembrance, we renew our commitment to ensuring that all persons are able to live safely, freely and with dignity, regardless of their sexual orientation or gender identity.
Showing posts with label HARASSMENT. Show all posts
Showing posts with label HARASSMENT. Show all posts
Friday, November 22, 2013
Wednesday, July 10, 2013
BIGGEST DEBT COLLECTION BUSINESS PAYS $3.2 MILLION PENALTY TO SETTLE FTC CHARGES
FROM: FEDERAL TRADE COMMISSION
World's Largest Debt Collection Operation Settles FTC Charges, Will Pay $3.2 Million Penalty
Largest Civil Penalty Ever Obtained by the FTC Against a Third-party Debt Collector
The world’s largest debt collection operation, Expert Global Solutions and its subsidiaries, has agreed to stop harassing consumers with allegedly illegal debt collection calls and to pay a $3.2 million civil penalty – the largest ever obtained by the Federal Trade Commission against a third-party debt collector.
In its complaint, the FTC charged that the companies violated the Fair Debt Collection Practices Act and the FTC Act by using tactics such as calling consumers multiple times per day, calling even after being asked to stop, calling early in the morning or late at night, calling consumers’ workplaces despite knowing that the employers prohibited such calls, and leaving phone messages that disclosed the debtor’s name, and the existence of the debt, to third parties. According to the FTC’s complaint, the companies also continued collection efforts without verifying the debt, even after consumers said they did not owe it.
Under the proposed order, whenever a consumer disputes the validity or the amount of the debt, the defendants must either close the account and end collection efforts, or suspend collection until they have conducted a reasonable investigation and verified that their information about the debt is accurate and complete. The proposed order also restricts situations in which the defendants can leave voicemails that disclose the alleged debtor’s name and the fact that he or she may owe a debt.
Also under the proposed order, the defendants must: stop falsely representing that they will not call a number to collect a debt; not harass, oppress, or abuse a consumer while attempting to collect a debt; not communicate with third parties about a consumer’s debt; not communicate with a consumer at his or her workplace if it is clearly inconvenient or prohibited by the consumer’s employer; except in limited circumstances, cease communications if a consumer has requested no further contact or if a consumer refuses to pay a debt; and not violate any provision of the Fair Debt Collection Practices Act. The defendants also are required to record at least 75 percent of all their debt collection calls beginning one year after the date of the order, and retain the recordings for 90 days after they are made.
With more than 32,000 employees and revenues in 2011 of more than $1.2 billion, the Texas-based Expert Global Solutions and its subsidiaries – ALW Sourcing, LLC; NCO Financial Systems, Inc.; and Transworld Systems, Inc., which also does business as North Shore Agency, Inc. – collectively are the largest debt collector in the world. In addition to their U.S. offices, the companies operate in Canada, Barbados, India, the Philippines, and Panama.
For consumer information about dealing with debt collectors, see Debt Collection.
The Commission vote to authorize the staff to refer the complaint to the Department of Justice and to approve the proposed consent decree, was 4-0. The DOJ filed the complaint and proposed consent decree on behalf of the Commission in U.S. District Court for the Northern District of Texas on July 8, 2013. The proposed consent decree is subject to court approval.
NOTE: The Commission authorizes the filing of a complaint when it has “reason to believe” that the law has been or is being violated, and it appears to the Commission that a proceeding is in the public interest. Consent decrees have the force of law when signed by the District Court judge.
World's Largest Debt Collection Operation Settles FTC Charges, Will Pay $3.2 Million Penalty
Largest Civil Penalty Ever Obtained by the FTC Against a Third-party Debt Collector
The world’s largest debt collection operation, Expert Global Solutions and its subsidiaries, has agreed to stop harassing consumers with allegedly illegal debt collection calls and to pay a $3.2 million civil penalty – the largest ever obtained by the Federal Trade Commission against a third-party debt collector.
In its complaint, the FTC charged that the companies violated the Fair Debt Collection Practices Act and the FTC Act by using tactics such as calling consumers multiple times per day, calling even after being asked to stop, calling early in the morning or late at night, calling consumers’ workplaces despite knowing that the employers prohibited such calls, and leaving phone messages that disclosed the debtor’s name, and the existence of the debt, to third parties. According to the FTC’s complaint, the companies also continued collection efforts without verifying the debt, even after consumers said they did not owe it.
Under the proposed order, whenever a consumer disputes the validity or the amount of the debt, the defendants must either close the account and end collection efforts, or suspend collection until they have conducted a reasonable investigation and verified that their information about the debt is accurate and complete. The proposed order also restricts situations in which the defendants can leave voicemails that disclose the alleged debtor’s name and the fact that he or she may owe a debt.
Also under the proposed order, the defendants must: stop falsely representing that they will not call a number to collect a debt; not harass, oppress, or abuse a consumer while attempting to collect a debt; not communicate with third parties about a consumer’s debt; not communicate with a consumer at his or her workplace if it is clearly inconvenient or prohibited by the consumer’s employer; except in limited circumstances, cease communications if a consumer has requested no further contact or if a consumer refuses to pay a debt; and not violate any provision of the Fair Debt Collection Practices Act. The defendants also are required to record at least 75 percent of all their debt collection calls beginning one year after the date of the order, and retain the recordings for 90 days after they are made.
With more than 32,000 employees and revenues in 2011 of more than $1.2 billion, the Texas-based Expert Global Solutions and its subsidiaries – ALW Sourcing, LLC; NCO Financial Systems, Inc.; and Transworld Systems, Inc., which also does business as North Shore Agency, Inc. – collectively are the largest debt collector in the world. In addition to their U.S. offices, the companies operate in Canada, Barbados, India, the Philippines, and Panama.
For consumer information about dealing with debt collectors, see Debt Collection.
The Commission vote to authorize the staff to refer the complaint to the Department of Justice and to approve the proposed consent decree, was 4-0. The DOJ filed the complaint and proposed consent decree on behalf of the Commission in U.S. District Court for the Northern District of Texas on July 8, 2013. The proposed consent decree is subject to court approval.
NOTE: The Commission authorizes the filing of a complaint when it has “reason to believe” that the law has been or is being violated, and it appears to the Commission that a proceeding is in the public interest. Consent decrees have the force of law when signed by the District Court judge.
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